Retail Expert

3 days ago

Kuching, Malaysia Agensi Pekerjaan Matchlink Sdn Bhd Full time

Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up to date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers.
- Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers' enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers' issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers' trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,300.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Kuching (required)

  • Nutrition Wellness Expert

    7 days ago

    Kuching, Sarawak, Malaysia SEKAMA PHARMACY SDN BHD Full time

    At SEKAMA PHARMACY SDN BHD, we are seeking a highly skilled Nutrition Wellness Expert to join our team. In this role, you will play a crucial part in promoting healthy lifestyles among our customers.Key Responsibilities:Develop and implement effective strategies to promote healthy eating habits and educate individuals on the importance of nutrition for...

  • Relationship Growth Expert

    7 days ago

    Kuching, Sarawak, Malaysia Standard Chartered Full time

    Key ResponsibilitiesAs a successful candidate, you'll be responsible for:Managing existing and potential customers, providing sound advice on effective portfolio expansion.Acquiring and deepening relationships with new clients to identify business opportunities related to core banking products or referrals.Marketing and promoting a wide range of banking...

  • Health and Nutrition Professional

    7 days ago

    Kuching, Sarawak, Malaysia SEKAMA PHARMACY SDN BHD Full time

    We are looking for a Health and Nutrition Professional who can assist us in promoting healthy lifestyles and providing expert advice on nutrition and wellbeing. As a key member of our team, you will be responsible for educating customers on the benefits of healthy eating and creating engaging content to promote our services.Responsibilities:Design and...

  • Warehouse Executive

    6 days ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...

  • Branch Executive

    6 days ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...

  • Sales Assistant

    6 days ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...