Retail Expert

5 months ago

Kuching, Malaysia Agensi Pekerjaan Matchlink Sdn Bhd Full time

Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up to date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers.
- Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers' enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers' issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers' trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM2,300.00 - RM3,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Kuching (required)

  • Retail Expert

    5 months ago

    Kuching, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full time

    Dyson is a global technology company. We transform every category we enter with radical and iconic reinventions that work, perform and look very different. We're about better ideas and better technologies, to solve the problems that others often ignore. We are looking for dynamic and self-motivated Full Time Retail Expert to join us. **What you need to...

  • Shop Retail

    5 months ago

    Kuching, Malaysia 1Millennium International Sdn Bhd Full time

    **Retail Expert**: **ACCOUNTABILITIES** - Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.) - Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards. - Achieve desirable Net Promoter...

  • Retail Expert

    5 months ago

    Kuching, Malaysia DANCOM TT&L TELECOMMUNICATION SDN BHD Full time

    Specialised sellers sell goods in specialised shops. sale and distribution of telecommunication and information technology products and provision of related services SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

  • Retail Executive

    5 months ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...

  • Recreation Experience Expert

    5 months ago

    Kuching, Malaysia Marriott International, Inc Full time

    **Job Number** 23153255 **Job Category** Golf, Fitness, & Entertainment **Location** Sheraton Kuching Hotel, 2, Jalan Padungan, Kuching, Sarawak, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve as a key resource for all recreation activities facilitated on the property. Provide...

  • Warehouse Executive

    5 months ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...

  • Branch Executive

    5 months ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...

  • Sales Assistant

    5 months ago

    Kuching, Malaysia STAR GLORY ASIA (M) SDN BHD Full time

    **DUTY-FREE BUSINESS** We are an award-winning Duty-Free business with multiple outlets throughout the region. Our unique and exemplary services bring our customers’ shopping experiences to another level. This includes organizing social networking events for them to connect with other customers who share similar interests and running events where experts...