Field Service Technician

2 weeks ago

Kota Kinabalu, Malaysia Carrier Full time

**Country**:
Malaysia
**Location**:
Carrier (Malaysia) Sdn Bhd, No. 20, Ground Floor, Block B, Damai Point, Luyang, Off Jalan Damai, 88300 Kota Kinabalu, Sabah, Malaysia

**Role**: Field Service Technician

**Location**: Kota Kinabalu, Sabah

**Full/ Part-time**: Full time

**Build a career with confidence**

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

**About the role**

As the Field Service Technician for Carrier, you’ll be establish professional in New Equipment Modernization responsible for project schedule updates, report documentation, and acts as the primary contact with customers. Resolves customer issues and escalates more complex issues as needed.

**Key Responsibilities**:
As a Field Service Technician, you’ll be responsible for:

- Maintain and perform repair on all refrigeration equipment and perform troubleshoot on all HVAC equipment
- Manage all allocated Service Sites and operate various Centrifugal, Screw & Reciprocating chillers and oversee all maintenance activities for various technicians
- Monitor all resources and ensure optimal utilization for same and achieve all customer objectives and provide support to all equipment and perform calculations and implement various plans for HVAC
- Evaluate all approval systems for new and revised maintenance jobs and monitor all work instructions and maintain all deliverables for projects to maintain optimal qualities within required timeframe and coordinate with stakeholders to analyze all project requirements
- Perform audit on all HVAC system and collect data and perform periodic evaluation and monitor all logbooks and manage all change processes and resolve all issues
- Works under direct supervision to provide product and technical support.
- Uses standard procedures to respond to basic customer inquiries related to installation, modification, upgrade, maintenance and repair of the company products or equipment purchased.
- Facilitates technical training and product briefing with customers, vendors and company representatives.
- Distributes technical documentation to improve the level of on-site maintenance and timely processing of product fault.
- Coordinates technical service activities between customers, customer service representatives, sales representatives and field staff.

**Requirements**:
We are looking for people who are innovative. If this is you, get in touch.
- Diploma holder with strong experience
- Min 2 years of experience in hands on technician role
- Familiar with repairing and servicing
- Has understanding on air conditioning within HVAC field

**B**enefits**
- We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary
- Have peace of mind and body with our medical and health insurance benefits
- Drive forward your career through professional development opportunities
- Great organization culture
- Buddy system to assist in on-the-job training

**Our commitment to you**

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is _The Carrier Way_.

Join us and make a difference.

**Carrier is An Equal **Opportunity/Affirmative** Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.**

**Job Applicant's Privacy Notice**:
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