Service Executive

2 weeks ago


Kota Damansara, Malaysia Terasek Supply Sdn Bhd Full time

Set up and manage booths at local artisan markets and events to showcase our products and services.
- Engage with potential customers in person, conduct product demonstrations, and effectively communicate the value of our embroidery services.
- Assist outlet artisans in closing sales, providing guidance on product features, customization options, and pricing.
- Conduct live sales sessions through various platforms, showcasing embroidery products and interacting with online audiences.
- Utilize engaging content and effective communication to drive sales during live broadcasts.
- Collaborate with marketing to promote upcoming live sales events and create anticipation among online followers.
- Convert marketing-generated leads into customers through effective online sales strategies.
- Utilize online platforms and tools to streamline the sales process and enhance the customer experience.
- Stay informed about industry trends, competitor activities, and market changes to adapt sales strategies accordingly.
- Participate in ongoing sales training programs to enhance product knowledge, sales techniques, and customer engagement skills.
- Provide exceptional customer service to build and maintain strong client relationships.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Ensure a positive customer experience throughout the entire sales process.>Educate clients on the benefits of our embroidery services, customization options, and product features.
- Create educational materials and resources to share with clients, enhancing their understanding of the value our services bring.

Job Task

1. Lead Conversion and Sales

2. Customer Relationship Management

3. Product Knowledge and Expertise

4. Sales Training and Knowledge Enhancement

5. Sales Reporting and Analysis

6. Offline Sales and booth
- No certificate required.
- Proven experience in online sales/sales, preferably in the beauty industry will added advantage.
- Fresh graduates are welcome to apply.
- Strong communication and interpersonal skills.
- Persuasive and customer-oriented mindset.

*
Ability to work collaboratively in a fast-paced environment.
*
Result-driven with a proven track record of meeting and exceeding sales targets.
Passion for beauty products and industry trends.
- Adaptability and willingness to learn.

**Job Types**: Full-time, Part-time, Internship
Contract length: 6 months

**Salary**: RM1,200.00 - RM4,000.00 per month

Expected hours: No less than 6 per week

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay

**Experience**:

- Retail sales: 1 year (required)

**Language**:

- Mandarin (required)



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