Clinic Assistant

5 months ago

Johor Bahru, Malaysia Omega Clinic Full time

**Patient Registration and Reception**:

- Greet patients as they arrive at the clinic.
- Register patients, collect demographic and insurance information.
- Schedule appointments and manage patient flow.

**Appointment Management**:

- Coordinate appointments for patients, ensuring efficient scheduling.
- Remind patients of upcoming appointments via phone calls or text messages.
- Manage cancellations or rescheduling as needed.

**Clinical Support**:

- Assist healthcare providers during patient examinations or procedures.
- Prepare examination rooms, sterilize equipment, and ensure cleanliness.
- Handle basic clinical procedures such as measuring vital signs, administering injections (if trained and authorized), and performing basic tests like blood pressure measurement or blood glucose monitoring.

**Medical Records Management**:

- Maintain electronic or paper-based medical records accurately and securely.
- Ensure completeness and confidentiality of patient records.
- Retrieve and file medical records as necessary.

**Billing and Payment Handling**:

- Process billing information, including insurance claims and patient payments.
- Verify insurance coverage and eligibility.
- Provide patients with information about billing procedures and payment options.

**Inventory Management**:

- Monitor and manage inventory of medical and office supplies.
- Place orders for supplies as needed, ensuring adequate stock levels.
- Receive and organize incoming supplies.

**Patient Education and Support**:

- Provide basic information to patients about clinic services, procedures, and policies.
- Offer guidance on medication usage, appointment scheduling, and follow-up care.
- Answer patients' inquiries or direct them to appropriate resources.

**Cleaning and Maintenance**:

- Ensure cleanliness and tidiness of the clinic premises, including waiting areas, examination rooms, and restrooms.
- Dispose of medical waste properly according to regulations.
- Report any maintenance or repair issues to the appropriate personnel.

**Communication and Coordination**:

- Communicate effectively with healthcare providers, staff members, and patients.
- Coordinate with other healthcare facilities or agencies as necessary for referrals or patient care coordination.
- Assist in organizing health education programs or community outreach activities.

**Compliance and Quality Assurance**:

- Adhere to clinic policies, procedures, and regulatory requirements.
- Participate in quality assurance activities and initiatives.
- Contribute to a safe and respectful work environment.

**Job Types**: Full-time, Part-time, New-Grad

**Salary**: RM1,700.00 - RM2,350.00 per month

Expected hours: 45 per week

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend jobs

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Clinical Assistant: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- English (preferred)

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