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Shift Supervisor ioi City Mall, Putrajaya
3 weeks ago
**Job Summary: - Operations**
Shift Supervisor will implements business plans relating to staff control, handles people issues, performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance, and back office support. He/she is responsible for assisting the store manager in day-to-day activities of an outlet.
**Job Responsibilities: - Operations**
- Create good working environment and develop subordinates by identifying areas that needs training and action to support it.
- Ensure daily opening and closing duties in the outlet are properly executed.
- Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.
- Monitor food and stocks wastage in the outlet.
- Managing of daily sales transactions and cash float is adhere to company’s cash handling policy and guidelines.
- Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.
- Motivate, guide and train the staff in upselling the food and beverage items.
- Ensure that all staff are properly informed on the promotions and information.
**Skills**:
- Possess effective management skills
- Possess capability to lead, motivate and manage subordinates
- Good command of spoken English
- PC literate with knowledge in MS Office
**Education**:
Min. Diploma in F&B management or any related fields
**Experience**:
- At least 3 years of experience management in Food and Service Operations
- Pleasant, friendly, cheerful, and able to work under pressure and in a high-volume environment
Pay: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Meal provided
Schedule:
- Afternoon shift
- Early shift
- Evening shift
- Holidays
- Rotational shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- Will you be able to reliably commute or support another store for operational requirement?
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