HR Advisor Mena/qatar

**Where you fit?**

Providing a world-class HR experience to Employees and Line Managers is essential in a changing and competitive talent landscape. As an HR Advisor, you will empower performance by creating exceptional HR experiences.

**What’s the role?**

HR Advisor MENA/Qatar will need to support line managers on simple to medium complexity HR matters (e.g. policy related queries) as well as to provide end-to-end HR Advice to Line Managers and liaise with HR experts to get input on complex cases including provide coaching & feedback to line managers
- Responsible for delivering HR advice to employees and line managers; supporting managers with HR-related cases.
- Provide seamless end-to-end resolution of HR queries to line managers and employees. Queries may include, but not limited to: Exit/ Redundancy management; Policy guidance; Absence management; Leave, Retirement, Benefits, ERIR advice
- Support Line Managers with Organizational Management, related to organizational changes and resourcing.
- Support Line Managers with local and global policy queries.
- Support with the execution of global/local change initiatives.
- Upon request, provide insight to line managers through analysis of data from Workday and other HR Systems.
- Responsible for delivering great employee experience through pro-actively addressing employee and line manager needs.
- Provide coaching and feedback to line managers, equipping to line managers to deal with HR related matters in a correct and compliant way.
- Supports the execution and timely delivery of critical business change initiatives. This includes, but not limited to: Country-specific organization redesign implementation; business/function ramp-up or demobilization events, requiring cross-HR co-ordination e.g. Talent, Integrated Resourcing and International Mobility.
- This role will supporting Middle East/Qatar which required to work from Sunday to Thursday
- Working hours is from 11am to 8pm

**What we need from you?**

**Behaviors**
- Able to work independently.
- Able to prioritize and deliver to deadlines in a fast-paced environment.
- Employee Centric and Service Excellence mindset
- Ownership: end to end accountability for resolution
- Assertiveness and courage to challenge

**Skills**
- Having a critical thinking - Problem solving and decision-making skills
- Diagnostic and investigation skills
- Advocacy and inquiry - able to ask quality questions
- The ability to coach and offer advice/alternatives, as opposed to just providing answers.
- Skills in having effective contracting conversations with the ability to manage expectations
- Partnering skills, and business understanding
- HR Information & Analysis skills

**Knowledge**
- Good understanding of HR Model, and where to find specialist knowledge
- Knowledge of local and global policies, and the associated processes
- An understanding of policy intent with knowledge of when exceptions should be applicable

**Company Description**

Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.

SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.

Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment.

**An Innovative Place to Work**

There’s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.

Join us and you’ll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

**An Inclusive & Progressive Place to Work**

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we’re nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential.
- We’re closing the gender gap - whether that’s through action on equal pay or by enabling more women to reach senior roles in engineerin