Clubhouse Front Desk Associate

We are seeking for a friendly, customer-oriented, and organized individual to join our team as a Clubhouse Front Desk Associate. You will be the first point of contact for our esteemed members and guests, responsible for creating a welcoming and professional atmosphere at our clubhouse.

As the Clubhouse Front Desk Associate, you will be responsible for:

- Welcome and greet members and guests warmly, maintaining a friendly and professional atmosphere.
- Handle phone calls, inquiries, and messages, providing accurate information about clubhouse services and memberships.
- Assist members and guests with inquiries, plans, and facility bookings.
- Efficiently manage reservations for clubhouse facilities, ensuring smooth scheduling.
- Support event organizers and ensure successful event execution.
- Maintain a clean, welcoming lobby area.
- Address member and guest concerns professionally, escalating issues when needed.
- Follow company safety and security policies, reporting incidents promptly.
- Assist with basic administrative tasks as required.

**Requirements**:

- Proficiency in English and Bahasa Malaysia.
- Excellent communication and customer service skills.
- Strong organizational abilities and multitasking capabilities.
- Computer proficiency with a focus on Microsoft Office.
- Dependable and consistently punctual.
- Able to perform shift work.

Working Location: Senai Airport City, Johor

**Salary**: RM1,800.00 - RM2,300.00 per month

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay