Sales Ambassador

3 weeks ago

Kuala Lumpur, Malaysia Lush Fresh Handmade Cosmetics Full time

**Position: Sales Ambassador**

**Locations: NU Sentral, KL**

**Ever wondered what it’s like behind the bubbles? #lushcareers**

Lush Malaysia has been creating fresh and handmade cosmetics for the past 20 years
- keeping our customers’ bathtubs and showers a little more magical through our retail shops. We are dedicated to the practices of fair-trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our Charity Pot Program.

As a **Sales Ambassador** at Lush you bring enthusiasm and passion for the Lush brand through a fresh and authentic customer, staff, and shop experience.

**WE OFFER**
- A fun and funky store atmosphere where individualism is encouraged
- The opportunity for growth as Lush loves to promote from within

**RESPONSIBILITIES**

**Customer Experience**:Ensure a unique customer experience that makes every visitor feel welcome, meets their needs and makes their day. Offer a tailored customer experience through active listening, genuine curiosity, and expert brand and product knowledge.

**Team Involvement**:Show up to each shift with a positive attitude and ready to contribute to the team**. **Be present in driving your own development and constantly look to grow and elevate your skills and add to a solution-oriented work environment.

**Operational Excellence**:Help create and maintain an inviting shop atmosphere with fresh product, beautiful displays and efficient and accurate processes that support an environment of excellence and lives the Lush values.

**WE NEED YOU TO BE**
- 18 years or above.
- Comfortable meeting and engaging with new people.
- Eager to learn and develop through supportive feedback and training.
- A Brand Ambassador who is confident and passionate about delivering a 5* Customer Experience to all customers.
- Ability to work flexible hours to meet the needs of the shop.

**Preferred**
- Experience in customer service
- Experience working in a team environment
- Experience working in skincare or cosmetics

At LUSH, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.

LUSH Malaysia unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression.

**Salary**: RM1,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Rotational shift
- Weekend jobs

Supplemental pay types:

- Attendance bonus
- Commission pay

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you available for Full-time for more than 3 months?

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- Mandarin (preferred)

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