Loss Prevention Manager

3 weeks ago

Besut, Malaysia Marriott International, Inc Full time

**Job Number** 23192525

**Job Category** Loss Prevention & Security

**Location** Perhentian Marriott Resort & Spa, One Marriott Drive, Perhentian, Malaysia, Malaysia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**HOTEL DESCRIPTION**

Perhentian Marriott Resort & Spa is located on Perhentian Kecil, part of a protected marine park known for its exceptional diving and snorkeling opportunities. The islands boast well-preserved coral reefs, diverse marine life, sea turtles, and harmless sharks. Situated approximately 22 km off the northeastern coast of West Malaysia in the state of Terengganu, the resort is easily accessible with a 40-50 minute speed boat ride from Kuala Besut Jetty. The resort offers 217 rooms and villas, three restaurants, one bar, two pools, a fitness center, a kid's club, a spa, and a Recreation-Ecology Center. Perhentian Marriott Resort & Spa provides a perfect getaway for nature lovers and those seeking underwater adventures, all within the serene and picturesque surroundings of the Perhentian Islands. The resort is projected to open in Q2, 2024.

**JOB SUMMARY**

Manages the daily functions of a cluster of properties to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR
- 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

**CORE WORK ACTIVITIES**

**Managing Security/Loss Prevention Operations**
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed "shut down" procedures for cluster properties to ensure that all areas are secured at the appropriate times.
- Complies with applicable laws and safety regulations.
- Follows proper key control guidelines in loss prevention and in the properties.
- Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
- Incorporates into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.
- Follows Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around properties that would impair the well being of guests and employees.
- Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around properties that would impair the well being of guests and employees.
- Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
- Oversees and guides the efforts of the Accident Prevention Committee.
- Oversees first aid program for guests and employees.
- Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Serves as a role model to demonstrate appropriate behaviors.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

**Ensuring Exceptional Customer Service**
- Meets quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Inspects and critiques the performance of the loss prevention depart

  • Loss Prevention Manager

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24088059 **Job Category** Loss Prevention & Security **Location** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports managing the daily functions of the...

  • Loss Prevention Officer

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24088054 **Job Category** Loss Prevention & Security **Location** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with...

  • Loss Prevention Officer

    1 week ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24074619 **Job Category** Loss Prevention & Security **Location** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; assist guests with room access. Monitor...

  • Loss Prevention Supervisor

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24088042 **Job Category** Loss Prevention & Security **Location** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Conduct key control audit, monitor electronic key...

  • Asstdir/mgr-loss Prevention

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** 24088059 **ประเภทของงาน** Loss Prevention & Security **สถานที่** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia ดูบนแผนที่ **ตารางการทำงาน**...

  • Loss Prevention Officer

    1 month ago

    Kuala Besut, Terengganu, Malaysia Marriott International Full time

    Job Number Job Category Loss Prevention & SecurityLocation Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter...

  • Asstdir/mgr-loss Prevention

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    **หมายเลขงาน** **ประเภทของงาน** Loss Prevention & Security**สถานที่** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia ดูบนแผนที่**ตารางการทํางาน**...

  • Asstdir/mgr-loss Prevention

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **N. Posizione** 24088059 **Categoria la Posizione** Loss Prevention & Security **Sede** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Management - Marriott International applica una...

  • Officer-loss Prevention-lead

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24088042 **Categoría de Empleo** Loss Prevention & Security **Ubicación** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación:...

  • Supervisor-loss Prevention

    1 week ago

    Besut, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24074618 **Categoría de Empleo** Loss Prevention & Security **Ubicación** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management APTITUDES DESEABLES Educación: Título de...

  • Loss Prevention Supervisor

    1 week ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24074618 **Job Category** Loss Prevention & Security **Location** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Patrol all areas of the property; secure rooms; assist guests with room...

  • Asstdir/mgr-loss Prevention

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    **N. Posizione** **Categoria la Posizione** Loss Prevention & Security**Sede** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VISUALIZZA SULLA MAPPA**Tipologia** Full-Time**Lavora da remoto?** N**Trasferimento?** N**Tipo posizione** Management- Marriott International applica una politica di pari...

  • Officer-loss Prevention

    2 weeks ago

    Besut, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24088054 **Categoría de Empleo** Loss Prevention & Security **Ubicación** Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra...

  • Officer-loss Prevention

    1 week ago

    Besut, Malaysia Marriott International, Inc Full time

    **Número de Empleo** 24074619 **Categoría de Empleo** Loss Prevention & Security **Ubicación** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Bienvenido a nuestra familia** Le damos la...

  • Supervisor-loss Prevention

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Loss Prevention & SecurityUbicación Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado equivalente de un...

  • Officer-loss Prevention-lead

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Loss Prevention & SecurityUbicación Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementAPTITUDES DESEABLESEducación: Título de estudios secundarios o certificado...

  • Loss Prevention Supervisor

    1 month ago

    Kuala Besut, Terengganu, Malaysia Marriott International Full time

    Job Number Job Category Loss Prevention & SecurityLocation Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYPatrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response...

  • Officer-loss Prevention

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Loss Prevention & SecurityUbicación Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementBienvenido a nuestra familiaLe damos la bienvenida como miembro de la familia global y diversa de...

  • Officer-loss Prevention

    2 weeks ago

    Kuala Besut, Terengganu, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Loss Prevention & SecurityUbicación Fairfield by Marriott Kuala Besut, Fairfield by Marriott Kuala Besut, Kuala Besut, Malaysia, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementBienvenido a nuestra familiaLe damos la bienvenida como miembro de la familia...

  • Landscape Manager

    1 week ago

    Besut, Malaysia Marriott International, Inc Full time

    **Job Number** 24108761 **Job Category** Landscaping & Grounds **Location** Perhentian Marriott Resort & Spa, Pulau Perhentian Kecil, Besut, Malaysia, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position has responsibility for maintaining the grounds and keeping...