HR Analyst

2 weeks ago


Kuala Lumpur, Malaysia Millennium Technology Services Full time

**Responsibilities**:

- Partnership with internal stakeholder to develop and maintain benefit service excellence.
- Deliver high value services across the employee hire to retire lifecycle, from benefit enrollment to termination.
- Benefit vendor management including SOW, SLA establishment, payment process management.
- Maximize the value of benefit delivery through providing expertise support for benefit program delivery, global new benefit policy communication and implementation. Truly bring Cisco’s people deal to life.
- Manage high profile benefits escalations, assess root cause, implement solutions to reduce escalations and improve processes.
- Adherence to Compliance/local regulations.
- Manage Benefit metrics, take ownership to identify gap and develop action plan.
- Provide an exceptional experience through innovation, simplification, and digitization.
- Assist Payroll, Mobility and Tax office in taking care of the envelop from the reception, scanning & sharing with owner teams, printing the softcopies, and arranging the courier and Wet Signature when required for Malaysia.
- Partner with Country P&C team for collecting hard copy form from employee, scanning, and sharing with program team, arranging the courier to Singapore office for p-filing purpose.

**Qualifications**:

- 2-3 years of experience in Human Resources / Benefits roles
- Can do attitude.
- Strong sense of responsibility and ownership and a proactive attitude.
- Strong capability of interpersonal skills, stakeholder management and influencing abilities.
- Much experienced in project management, and cross-function collaboration.
- Thrive in an environment with an agenda for change, growth, and innovation. Can demonstrate the ability to operate continually at an up-tempo pace in a dynamic, fast-moving culture.
- Excellent written and verbal communications
- Knowledge of HR business, benefit policy and local regulation.
- Able to discern, organize, and convey complex problems and solutions.
- Bachelor’s degree or equivalent experience

**Job Type**: Contract
Contract length: 12 months

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Human Resources: 1 year (preferred)
- Human Resources Management: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)


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