Retail Assistant
3 weeks ago
Responsible in assisting Area Manager / Store Manager & Supervisor in managing sales, operation, asset protection, and administrative duties of the store to insure great customer experience and optimum profitability for the Company.
**Sales & Customer Service**
- Assist the Area Manager / JStore Manager & Supervisor in overseeing the productivity, understand and support day-to-day store operations, policies and procedures.
- Making sure that every customer is served in a timely manner, and managing customer enquiries and complaints professionally.
- Provide prompt and courteous customer service and resolves customer issues by determining optimal solutions.
- Maintain and control inventories and ensure adequate store supplies.
- Ensure all day-to-day sales transaction is properly documented.
**Marketing**
- Identify current and future customer requirements by establishing rapport with potential and actual customers.
- To execute the marketing strategy determined by the Area Manager / Store Manager, Brand Manager & CEO
- To assist the Area Manager / Store Manager & Supervisor on communicating, and managing marketing and merchandising programs.
- To assist the Area Manager / Store Manager & Supervisor in achieving sales targets.
**Store Administration**
- To assist the Area Manager / Store Manager & Supervisor in all store operational issues, including store housekeeping, store administrative duties, physical inventories, price changes, etc.
- Ensure interior and exterior of store is clean and well maintained according to company standards.
**Staff Administration**
- To be motivated and inspired in order to achieve productivity and sales goals.
- To take ownership of personal performance and career development plans.
**Others**
- Perform duties as assigned by Area Manager / Store Manager & Supervisor.
**Job Types**: Full-time, Part-time, Temporary
**Salary**: From RM1,800.00 per month
Expected hours: 40 - 45 per week
**Benefits**:
- Additional leave
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Yearly bonus
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