Financial Solutions Specialist

2 weeks ago

George Town, Malaysia Royal Bank of Canada Full time

**Job Summary**

**APPLICATION DEADLINE: FEBRUARY 9, 2024**

**What is the opportunity?**

As a Financial Solutions Specialist you will be part of a great RBC community of colleagues who share an interest in helping clients thrive and communities prosper. Your focus will be on delivering a client experience to a portfolio of team managed clients engaging in discovery conversations and working collaboratively with other RBC partners to meet clients’ full suite of financial needs. You will be part of a digitally enabled relationship bank that is focused on providing digital solutions that will help clients save time and money. Your ability to develop relationships with both internal and external partners is crucial to your success, particularly within the community, agents of auto dealerships where applicable and other Centers of Influence.

**What will you do?**
- Deliver an exceptional client experience, providing advice and solutions to meet clients’ immediate and future needs drawing on your expertise in the areas of everyday banking, credit solutions and investments, maximising every client opportunity to learn more about them and their families
- Leverage your own capabilities including proactive calls and partnering with your One RBC colleagues to attract, nurture and grow client relationships to meet client’s entire suite of banking needs
- Retain and grow a “team managed” portfolio of credit worthy clients assisting the full branch team in welcoming clients to the branch, participating in advice events and supporting community events
- You are an RBC ambassador to your family, friends, and communities we serve. You use, educate, and demonstrate to our clients and employees, RBC’s Multi-Channel & Digital solutions. You are a role model to branch employees on going digital
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests when doing business with clients

**Wh**at do you need to succeed?**

**Must-have**
- Demonstrated passion for exceptional client experience, providing advice and solutions to meet clients’ needs
- Desirous of learning more about credit sales and networking capabilities to achieve referrals, new clients, and increased opportunities
- Strong verbal and written communication skills
- Minimum 2 years in client service or banking
- University degree in Business, Finance, Banking, or equivalent qualifications (consideration will be given to individuals pursuing a degree)

**Nice-to-have**
- Experience and exposure in credit sales
- Good knowledge of the market & competitors

**What is in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Leaders who help your development through coaching and managing opportunities
- Ability to make a difference and lasting impact on the lives of the client and communities we serve
- Work in a dynamic, collaborative, progressive, and high-performing team

**Job Skills**

Client Relationship Management, Customer Experience (CX), Learning Quickly

**Additional Job Details**

**Address**:
QUEEN'S HIGHWAY:GEORGE TOWN

**City**:
George Town

**Country**:
Bahamas

**Work hours/week**:
35

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-02-05

**Application Deadline**:
2024-02-10

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

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