Growth Account Executive

2 weeks ago


Remote, Malaysia Superorder Full time

**About Superorder**:
Founded in 2019, Superorder is an all-in-one software platform for restaurants to drive operational efficiency and profitability in the digital era. Superorder’s AI solutions help restaurants to optimize their digital business through its suite of products specializing in virtual storefronts and AI-powered order, chargeback, financial, and performance management tools. Superorder has a robust network with thousands of restaurant partners across 180+ cities, and has processed over 1.5M orders. Our mission is to simplify tech adoption so that restaurant owners can focus on what they do best — cooking delicious food.

Superorder is backed by some of the world’s best investors: Foundation, Y Combinator, Floodgate, Slow Ventures, and SV Angel, and amazing angels like Michael Seibel (Managing Director, Y Combinator), Babak Nivi (Cofounder AngelList), Kyle Vogt (CEO, Cruise), Daniel Kan (Cofounder, Cruise), Ryan Delk (CEO, Primer), and many more.

We raised our Series A and are growing quickly — come join us

**Our Values**:

- ** All In**: Be driven, dedicated, and committed. Give it your all to win.
- ** Frugality**: Aim to do more with less.
- ** Be different**: Encourage contrarian thinking and embrace diverse viewpoints.
- ** Adapt or Die**: The world is constantly changing - we need to be good at adapting to new realities everyday.
- ** Ownership Mentality**: We see things through to the finish, and take responsibility for outcomes.
- ** Customer Obsessed**: We always put our customers first and prioritize what’s best for them every step of the way.

**Why Superorder?**:
We are a dynamic and innovative restaurant tech startup, passionate about revolutionizing the restaurant industry. As we continue to expand our team, we are seeking individuals who are adept at analytical thinking, growth opportunities, and who possess a strong sense of ownership in the way we develop our software brand. We want individuals who can bring fresh perspectives, share in our enthusiasm for the latest technology trends, and work collaboratively to drive forward our vision. Join us on this exciting journey of transforming food delivery

**The Role**:
We are looking for a highly motivated Growth Account Executive professional capable of driving growth in both net new and expansion revenue. A strong sense of taking initiative and the ability to work independently, as well as part of a team, is essential. This role reports directly to the Chief Revenue Officer.

**How You’ll Make an Impact**:

- Be a key player in influencing how the company achieves it’s revenue goals by building comprehensive sales strategies.
- Execute the full sales cycle motion with Small to Medium sized businesses including hunting, qualifying, educating, pricing and contract negotiating, and closing deals
- Nurture relationships with existing clients and drive product feedback to pinpoint cross-selling and upselling opportunities
- Deliver excellent customer service at all levels of client interaction, from initial contact to after-sales support, to ensure client satisfaction and foster long-term relationships
- Identify new business opportunities by staying updated on industry news, conducting market research, and networking with industry professionals
- Be the face and voice of Superorder at industry trade shows and conferences

**About You**:

- Proven experience in inside sales, preferably in a SaaS startup environment.
- 1+ years of experience working in a high volume inside or outside sales environment selling to Small to Medium sized businesses.
- Experience managing full sales cycles from lead generation to closing.
- Excellent communication skills demonstrated by the ability to work cross-functionally with various departments (ie operations, engineering, product, and success) to build solutions.
- Occasional travel to trade shows and conferences is required.
- You’re an a pro at sales execution and thrive in a fast-paced, dynamic environment.

**Bonus Points**:

- Early stage startup experience
- Experience working in the restaurant tech industry
- Based in NYC or willing to relocate
- Experience selling at trade shows and conferences

**Benefits**:

- Put your mark on the history of the growth of the company.
- Opportunity for career growth and development.
- Full medical, dental, vision coverage options
- 401k
- Unlimited PTO
- Remote flexibility



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