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Services Advisor

2 months ago

Simpang Ampat, Malaysia M MOTORSPORTS SDN BHD Full time

Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
- Ensure that automotive work provided to customers meets company quality standards
- Determine and diagnose car issues based on customer description and vehicle condition

**Salary**: RM1,500.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (required)

**Language**:

- Bahasa (required)

Expected Start Date: 04/01/2024

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