IT Intern

Administer IT-related tasks including documentation and record-keeping as assigned; perform additional tasks as directed by supervisor.
- Respond to IT inquiries from staff or customers promptly; execute related tasks provided by supervisor.
- Manage and maintain staff desktops and laptops, performing hardware upgrades and software installations as directed by supervisor.
- Keep an accurate, up-to-date inventory of hardware and peripherals; perform inventory tasks as assigned by supervisor.
- Facilitate communication within the IT department and with other departments as needed; assist in communication tasks directed by supervisor.
- Troubleshoot and resolve issues with kiosk, tablet, and printer devices, both software and hardware; execute additional tasks as provided by supervisor.
- Develop proficiency in troubleshooting network components like wireless access points and switches; perform related tasks as directed by supervisor.
- Gain expertise in troubleshooting various network connectivity types including CAT6 (UTP), fiber optics; perform additional tasks as instructed by supervisor.

**; Requirements**:
- Must possess a Diploma/Degree in IT or any other technical certification in a related field.
- Should have demonstrated hands-on skills in IT hardware and basic troubleshooting techniques.
- Should possess strong analytical and problem-solving capabilities.
- Proficient in computer and network basics, with the ability to troubleshoot and resolve technical issues.
- Strong interpersonal skills, confident communicator, and capable of working independently.
- Willingness to work 6 days per week with a weekday off.
- Flexibility to work in shifts.