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Risk Management Specialist

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Ola Chat Full time
Job Description

Ola Chat seeks a highly skilled professional to lead our Fraud & Risk team. The ideal candidate will have a strong background in risk management and fraud prevention.

The successful applicant will be responsible for establishing and implementing effective workflows, improving SOPs and strategies, and monitoring user activities in real-time. Additionally, they will optimize assessment tools and business processes, enhancing audit quality and efficiency.

A key requirement of the role is the ability to analyze data, think logically, and work effectively as part of a team. The ideal candidate will be proficient in using office software, familiar with operational backend systems, and have experience in user research, security audits, and audit rule iteration.

Responsibilities
  • Establish and implement effective workflows and processes.
  • Improve SOPs and strategies to enhance efficiency and accuracy.
  • Monitor user activities in real-time to identify potential risks.
  • Optimize assessment tools and business processes to improve audit quality and efficiency.
  • Analyze data to inform business decisions and drive growth.