Administrative Support Professional

2 weeks ago

Klang, Selangor, Malaysia FNZ Full time

About FNZ

FNZ Group is a leading provider of innovative wealth management solutions. Our mission is to empower financial institutions to deliver exceptional customer experiences through cutting-edge technology and expertise.

We manage over $1.5 trillion in assets under administration, serving millions of customers worldwide. Our global presence spans 30+ offices, where a team of over 6,000 talented professionals drive innovation and excellence.

Job Overview

We are seeking a seasoned Office Manager to join our Kuala Lumpur office. As a key member of our team, you will provide critical support to our Damansara office and remotely assist our Singapore office. This role combines structured responsibilities with a variety of tasks, ensuring a dynamic and engaging work environment.

Key Responsibilities

  • Welcoming guests and facilitating meetings.
  • Booking visitors using specific systems and coordinating with reception and security teams.
  • Providing reception coverage for the Malaysia office.
  • Procuring and managing office consumables, stationery, and kitchen supplies.
  • Tracking office expenses and ensuring alignment with allocated numbers.
  • Implementing global procurement policies for each office.
  • Maintaining a clean and organized office area and meeting rooms.
  • Supporting couriers for deliveries.
  • Collaborating with the Divisional Office Manager and fostering strong relationships within the admin team/business.
  • Assisting HR with Health & Safety processes.
  • Providing holiday coverage for the admin team.
  • Ensuring office equipment and appliances are functional.
  • Supporting events as required.
  • Taking on additional projects/tasks to ensure seamless operations.
  • Conducting regular Health & Safety checks and maintaining records.
  • Responding promptly to emergencies.
  • Ensuring global consistency is upheld locally, encompassing global policies to initiatives.
  • Providing remote support to the SG office, including ordering supplies, communicating with building management, event/client visit support, and Health & Safety checks.

Requirements

  • A proactive and motivated individual who consistently exceeds expectations and upholds the company image and values.
  • A keen eye for detail and a perfectionist's approach to service standards.
  • A skilled problem solver who remains logical and reactive in unexpected situations.
  • Flexibility and adaptability in juggling various tasks at different levels.
  • Excellent relationship-building skills for staff, customers, and service providers.
  • A solid understanding of Word, Excel, and PowerPoint.
  • Confidence and ability to take initiative in a client-centric environment.
  • An independent, self-directed, and delivery-focused working style.
  • Effective team communication skills and confidence in interacting with internal and external clients.
  • An appreciation for confidentiality and discretion.
  • A minimum of 3 years' experience in an international company.
  • Background in the service industry is highly desirable.

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