Healthcare Product Trainer and Coach

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Always Marketing (M) Sdn Bhd Full time

Job Description:

The successful candidate will be responsible for coaching and training detailers to effectively promote our consumer healthcare products to retail pharmacists/store assistants. This role requires a deep understanding of product knowledge for healthcare products, excellent communication skills, and the ability to convey complex information in an accessible manner.

Responsibilities:

  • Develop and Deliver Training Programs
    • Design and deliver comprehensive training programs for detailers, focusing on product knowledge and effective detailing techniques.
  • Coach Detailers
    • Provide ongoing coaching and support to detailers, helping them to improve their performance and achieve call reach targets.
  • Maintain Product Knowledge
    • Stay up-to-date with the latest consumer healthcare products, industry trends, and regulatory requirements to ensure accurate and current information is provided during training sessions.
  • Evaluate Program Effectiveness
    • Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments to improve outcomes.
  • Collaborate with the Marketing Team
    • Work closely with the Healthcare products Trade Marketing team to ensure alignment and consistency in product messaging and strategy.

Requirements:

  • Education
    • Bachelor's degree in Pharmacy or a related field. A Master's degree or PharmD is preferred.
  • Experience
    • Minimum of 3-5 years of experience as a pharmacist, with at least 2 years in a training or coaching role.
  • Skills
    • Strong knowledge of consumer healthcare products.
    • Excellent communication and presentation skills.
    • Ability to simplify complex information for diverse audiences.
    • Strong organizational and time-management skills.
    • Proficiency in Microsoft Office Suite and other relevant software.


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