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Customer Service Professional

2 weeks ago

Kuching, Sarawak, Malaysia Askheadhunter Full time

We are seeking a highly motivated Customer Service Professional to join our team at Askheadhunter.

Job Description:

This role involves providing exceptional customer service and support to students, parents, and educators. Key responsibilities include responding to customer inquiries, promoting tuition services, and assisting with administrative tasks such as scheduling classes and managing student records.

Qualifications and Skills:
  • Diploma or above in any field
  • Proven experience in customer service and sales roles, preferably in an educational setting
  • Excellent communication skills in English and Bahasa Malaysia (BM)
  • Strong problem-solving abilities and ability to handle customer complaints with empathy and efficiency
  • Proficient in using Google Docs and Google Sheets for administrative tasks
Benefits:

As a valued member of our team, you can expect a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values innovation and collaboration.

What We Offer:
  • A fast-paced and supportive work environment
  • Opportunities for professional growth and development
  • Competitive compensation package