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Housekeeping Team Lead

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia W Kuala Lumpur Full time

Company Overview

W Kuala Lumpur is a dynamic and ever-changing hotel that sets the standard for local hospitality in Malaysia.

The hotel seamlessly blends tradition and innovation, creating a unique experience for its guests.

As a Housekeeping Coordinator at W Kuala Lumpur, you will be part of a team that prides itself on providing exceptional customer service and maintaining the highest standards of cleanliness and comfort.

Key Responsibilities:

  • Serve as a liaison between housekeeping staff and hotel management to ensure smooth operations.
  • Maintain open communication with colleagues to resolve issues promptly and efficiently.
  • Monitor and enforce adherence to cleaning schedules and quality standards.
  • Provide support and guidance to housekeeping staff to enhance their performance and job satisfaction.

Requirements:

  • Demonstrated supervisory skills and housekeeping management experience.
  • Excellent customer service and communication skills.
  • Attention to detail and organizational abilities.
  • Ability to work in a fast-paced environment.
  • Prior experience in a hotel or hospitality industry is an asset.