Fonterra IT Analyst Role

5 days ago


Klang, Selangor, Malaysia Fonterra Full time
About the Role:

We are seeking a skilled IT Business Analyst to join our team at Fonterra. The successful candidate will be responsible for gathering detailed requirements from the business, developing comprehensive business requirements documents and maintaining regular communication with stakeholders.

Responsibilities:
  • Gather detailed requirements from the business and develop comprehensive business requirements documents.
  • Share expertise and guide the business through probing questions to develop requirements.
  • Develop clear, concise and unambiguous requirements in a formal business requirements document.
  • Seek feedback from stakeholders and incorporate it into the requirements document.
Requirements:

The ideal candidate will have a Bachelor's degree in IT-related field and minimum of 2 years of proven experience in a business analysis role, preferably within the FMCG industry.

They should have experience in customer-facing Sales & Marketing and CRM processes and functional expertise in Salesforce CRM, AEM Websites, Data/BI, and Power BI/Microsoft Azure.

The candidate should be proficient in business requirements gathering, Microsoft Office, and sales processes and possess excellent communication and interpersonal skills for effective collaboration with internal and external stakeholders.



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