Insurance Claims Coordinator

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Health and Life Insurance Company Full time

Cigna Health and Life Insurance Company is a global leader in health insurance solutions. Our company operates in countries across the Americas, Europe, Africa, and Asia Pacific.

We are seeking a skilled Claims Representative to join our team. As a Claims Representative, you will be responsible for critical analysis and processing of claims for medical expenses within a fixed turnaround time.

Key responsibilities include:

  • Analyzing and processing claims for medical expenses while maintaining confidentiality.
  • Entering accurate data into system applications.
  • Applying analytical and critical thinking in the context of cost management and existing working methods.
  • Managing workload effectively: monitoring chronology and processing time of work volume and taking suitable actions.
  • Collaborating with Team Leaders to optimize claim processing flow.

To succeed in this role, you should have:

  • Bachelor's Degree or similar by experience.
  • Excellent written and verbal communication skills.
  • Understanding of medical terminology.
  • Ability to use necessary reference works.

You will be part of a team that is committed to delivering high-quality results and providing excellent customer service. If you are a detail-oriented and organized individual with excellent communication skills, we encourage you to apply.



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