Product Strategy Director

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Oliver James Associates Ltd. Full time

Oliver James Associates Ltd. is a renowned financial services firm seeking an experienced and dynamic leader to spearhead their global product strategy for ServiceNow solutions.

The ideal candidate will have a deep understanding of ServiceNow and proven experience in leading cross-functional teams to develop, enhance, and successfully deploy enterprise-grade products at scale.

This is an exceptional opportunity for a seasoned executive to drive business growth, inspire innovation, and shape the future of ServiceNow-based solutions.

  • Spearhead the development and execution of a global product strategy for ServiceNow solutions, ensuring alignment with organizational goals and customer needs.
  • Manage the entire product lifecycle, from ideation to go-to-market and continuous improvement, for ServiceNow-based products.
  • Collaborate with cross-functional teams including engineering, design, sales, and marketing to deliver innovative, scalable, and high-quality product solutions.
  • Define and prioritize product roadmaps, balancing customer feedback, business value, and technical feasibility.
  • Act as a subject matter expert for ServiceNow products, providing thought leadership and guidance both internally and externally.

To be successful, you will need:

  • Proven experience (10+ years) in product management, with a focus on enterprise technology solutions, ideally with ServiceNow.
  • Strong understanding of ServiceNow platform capabilities, features, and integrations.
  • Demonstrated success in leading global product teams and delivering enterprise-grade products at scale.
  • Ability to translate business requirements into product features and manage a global product roadmap.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Experience with agile methodologies and product management tools.
  • Strong analytical skills, with the ability to interpret data and make data-driven decisions.
  • Bachelor's degree in a relevant field; advanced degree preferred.

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