Customer Experience Support Specialist
3 days ago
About us
We are Insider, a B2B SaaS company driving growth for our clients worldwide.
As a Technical Support Specialist, you will play a crucial role in the Partner Success Team that owns support processes with our partners using our products and services.
Your primary responsibility will be to support seamless experiences for our partners. Your day-to-day responsibilities will include troubleshooting technical issues, finding resolutions for partner requests, reviewing partner queries, and leveraging your knowledge to help partners overcome technical struggles while expanding to the Insider platform.
You will also contribute to building innovative products by advocating for partners, taking their feedback, and sharing it with the Product team to improve processes and product offerings.
-
Customer Experience Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lendela Pte. Ltd. Full timeAbout the RoleThis is an exciting opportunity for a skilled and enthusiastic professional to join our dynamic team as a Customer Success Specialist.In this role, you will be responsible for building and maintaining strong relationships with our customers, providing them with timely and effective support, and working closely with our internal teams to ensure...
-
Customer Experience Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia AECO Technologies (M) Sdn Bhd Full timePosition SummaryWe are seeking a Customer Experience Specialist to join our team at KL East Mall, responsible for delivering outstanding customer experiences through excellent service and product knowledge.Main ResponsibilitiesEngage with customers, understanding their needs, and providing tailored solutions.Process service requests and offer post-sales...
-
Customer Experience Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeJob DescriptionWe are seeking a highly skilled Candidate Care Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service to our global clients, ensuring that all candidate complaints are resolved in a timely and compliant manner.You will work closely with internal teams and clients to implement the best...
-
Customer Experience Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeIsentia Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaCustomer Experience SpecialistCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client...
-
Customer Experience Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia adidas Full timeAre you a customer-focused individual looking for a new challenge? We are seeking a Customer Experience Specialist to join our retail team at adidas. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Job Description:Provide personalized service to customers, identifying...
-
Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at OKX. As a key member of our customer support team, you will be responsible for resolving escalated customer inquiries and complaints in a timely and professional manner.The ideal candidate will have excellent problem-solving skills, strong communication skills, and...
-
Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jobs Xpert Brilliant Sdn Bhd Full timeWe are looking for a skilled Customer Experience Specialist to join our client's team in Kuala Lumpur.About the ClientOur client is a high-end Italian luxury fashion house label specializing in men's and women's ready-to-wear, accessories, glasses, cosmetics, and perfumes.Job Description:As a customer experience specialist, you will be responsible for...
-
Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Love, Bonito Full timeAbout UsWe are a leading direct-to-consumer womenswear brand, headquartered in Singapore, with a strong presence in Indonesia and Malaysia. Our mission is to empower the everyday Asian woman and inspire self-confidence. As a Customer Experience Specialist, you will be responsible for:Creating an exciting shopping experience for our guests.Providing expert...
-
Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JustLogin Full timeJustLogin is seeking an experienced and service-oriented individual to join our team as a Customer Support Specialist.About the RoleWe are looking for someone who can ensure customer satisfaction by resolving technical and business queries promptly and effectively.The ideal candidate should be enthusiastic, customer-oriented, and have excellent communication...
-
Customer Experience Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia e2open Full timeWe are proud to be part of E2open, the connected supply chain platform that empowers global companies to transform their operations. As a Customer Experience Specialist, you will play a vital role in delivering high-quality support to our global customers.The ideal candidate will be highly adaptable, detail-oriented, organized, and possess excellent...
-
Customer Experience Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia HLA Full timeWe are looking for a highly motivated Customer Experience Specialist to join our team at HLA. In this role, you will be responsible for creating a welcoming and engaging store environment that exceeds customer expectations.Responsibilities:Provide personalized customer service and make product recommendations.Ensure store appearance and organization meet...
-
Customer Experience Specialist
2 weeks ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeCustomer Experience Specialists work as part of the broader Customer Experience Team tasked with providing best in class service to our clients. The role involves providing Admin & Relevance Support to both clients and AMT, which can include: working on client briefs, building search queries in Legacy, iSAMS, or Pulsar Platforms, investigating issues...
-
Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BD (Becton, Dickinson and Company) Full timeLocation field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )BD (Becton, Dickinson and Company) Customer Support Specialist in Kuala Lumpur, MalaysiaJob Description SummaryThis position requires 1-5 years technical/customer...
-
Customer Experience Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeJob DescriptionWe are seeking a Customer Experience Specialist to join our team at Shopee. As a key member of our operations, you will play a vital role in driving customer satisfaction through data-driven insights.Key Responsibilities:Analyze customer feedback and user interaction data to identify areas for improvement.Conduct competitor research to...
-
Customer Experience Consultant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Isentia Full timeJob OverviewIsentia is seeking a highly skilled Customer Experience Specialist to join its team. The successful candidate will provide exceptional customer service and support to clients, working closely with the broader Customer Experience Team to deliver best-in-class service.
-
Customer Experience Ambassador
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BrainHunters Full time**Job Description for Support Operations Specialist at BrainHunters** We are seeking a skilled and dedicated individual to join our team as a Support Operations Specialist. In this role, you will be responsible for providing exceptional customer service via chat, ensuring timely and effective resolution of customer issues. Key Responsibilities:Assist...
-
Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bitunix Full timeJob Summary:At Bitunix, we are seeking a skilled Customer Support Specialist to join our team. As a key member of our customer support department, you will play a vital role in ensuring the satisfaction of our customers. Your primary objective will be to provide prompt and efficient support to our clients through various communication channels, including...
-
Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Businesslist Full timeJob RequirementsThe Customer Support Specialist should be able to respond to internal and external inquiries, provide assistance on order processing, licensing, and product access. The role also involves maintaining accurate documentation of order fulfillment and entitlement activities.
-
Customer Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Growthfn Full timeJob OverviewGrowthfn is seeking a skilled Customer Support Specialist to join our team. As a key member of our BPO team, you will be responsible for providing exceptional customer service through live chat.Key Responsibilities:Respond promptly to customers' inquiries and provide accurate information.Troubleshoot issues and offer solutions in a timely and...
-
Customer Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Summitnext Full timeJob SummaryWe are seeking a highly skilled and motivated Customer Support Executive to join our team at SummitNext.The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to provide top-notch support to our clients via various channels. A strong understanding of client needs and concerns is essential for...