Senior IT Professional

2 weeks ago


Subang Jaya, Selangor, Malaysia Jenexus Holding Sdn Bhd Full time
About the Job

We are looking for a talented and motivated Senior Network Engineer to join our team at Jenexus Holding Sdn Bhd. In this role, you will be responsible for providing level 3 support to technicians in our NOC and escalating urgent matters within the NOC and with other technical teams to ensure we meet our service level agreement.

  • Provide level 3 support to technicians in our NOC.
  • Educate internal staff on network-related topics.
  • Troubleshoot all relevant services and products deployed for customers.
  • Escalate urgent matters within the NOC and with other technical teams.
Qualifications
  • Degree in Computer Science, Professional Certificate or equivalent.
  • Minimum (3-5) years of working experience.
  • MTCNA, CCNA & CCNP are preferred.
  • Peplink Certified Engineer are preferred.
  • Sophos Certified Engineer are preferred.
  • Fortinet Certified Engineer are preferred.


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