Customer Support Specialist

2 weeks ago


Petaling Jaya, Selangor, Malaysia Infosys Limited Full time
Job Overview

We are seeking a highly skilled Customer Support Specialist to join our team at Infosys Limited. In this role, you will be responsible for delivering exceptional customer experiences through simplified, successful interactions using all contact channels.

You will work closely with customers to understand their needs and translate them into actionable tasks, ensuring timely delivery and setting proper expectations about the process.

Your analytical skills and problem-solving ability will enable you to identify issues, conduct root cause analysis, and implement process fixes to prevent future occurrences.

This is an excellent opportunity for a Process Expert to grow and develop in a fast-paced environment.



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