E-commerce Strategist

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time

About GMG Group

Gulf Marketing Group (GMG Group) is a leading well-being company with a strong presence across sport, everyday goods, health and beauty, properties, and logistics sectors. As a valued partner of choice for the world's most respected brands, we offer a unique blend of international and home-grown brands.

About the Role

The Senior Executive - E-Commerce will play a crucial role in driving sales, improving visibility, and ensuring a seamless customer experience across multiple online marketplaces. Key responsibilities include marketplace management, sales and performance optimization, inventory and order management, relationship management, and customer experience enhancement.

Responsibilities:

  • Manage catalog, including images, description, prices, and day-to-day operations on multiple platforms.
  • Plan pricing, promotions, data analysis, and maximize revenue.
  • Manage inventory on all platforms, ensure timely fulfillment, and maintain high rates.
  • Coordinate with Customer Service, Logistics, Marketing, and Buying teams for optimal results.
  • Enhance seller ratings, reviews, build customer loyalty, and manage returns.

About the Requirements

  • Bachelor's degree in Business, Commerce, Retail, or E-Commerce related fields.
  • 2-6 years of experience, specifically in marketplace management, with Shopee, Lazada, or Enabler like ADA, Gtech, etc., or sellers on online platforms.
  • Familiarity with SEO and Digital Marketing is an advantage.
  • Excellent analytical skills, proficiency in Excel, and data analytics are essential.
  • High English proficiency and knowledge of Chinese language is a plus.


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