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Windows Application Support Engineer

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA, Inc. Full time

We are seeking a highly skilled Microsoft .NET Technical Support Professional to join our team in Kuala Lumpur. As a key member of our support team, you will be responsible for providing top-notch technical support for our Microsoft Windows-based applications.

The ideal candidate will have strong knowledge of .NET and experience with Powershell scripting, MS-DOS, and MSSQL Server DB. Excellent communication and problem-solving skills are essential for this role.

Your responsibilities will include:

  • Providing level 2 and 3 production support for our Windows-based applications.
  • Investigating and resolving technical issues in a timely manner.
  • Working closely with users to understand their needs and provide solutions.
  • Managing system risks and implementing improvements to mitigate and manage risks.

You will be working closely with our development team to ensure seamless integration of new features and bug fixes.