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Customer Experience Lead Job

3 weeks ago


Klang, Selangor, Malaysia GlaxoSmithKline Full time
Required Skills and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Marketing or Sales
  • 3+ years' experience in marketing and/or sales

In addition, preferred qualifications include a Bachelor's degree in Marketing or Sales, a service/customer-oriented approach, experience in multichannel marketing, and knowledge of marketing ways of working and code of promotion.