Business Transformation Leader

1 day ago


Johor Bahru, Johor, Malaysia OCBC Bank Full time
Job Description:

As a Branch Manager, you will be responsible for delivering exceptional customer experiences while driving business growth and profitability. Your key focus areas will include financial performance, sales development, and team leadership.

Key Responsibilities:
  • Develop and execute strategic plans to achieve financial targets, including income growth, operating expenses, and pretax profits.
  • Foster a culture of innovation and collaboration among branch staff to drive sales and productivity.
  • Provide strong leadership and coaching to branch staff to enhance their skills and competencies.
  • Build and maintain relationships with key stakeholders, including customers, regulators, and community leaders.

Requirements:

To succeed in this role, you will need to possess the following skills and qualifications:
  • A degree from an accredited university/college.
  • Minimum 10 years' frontline experience, preferably in business banking or branch operations/consumer business.
  • Strong leadership and people management skills, with a track record of building and developing high-performing teams.
  • Pleasant personality and ability to command respect from peers and subordinates.
  • Good interpersonal and collaboration attributes, with the ability to build working relationships across various vertical teams.
  • Ability to work with uncertainties and challenges in a fast-changing environment.


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