HP Presales Solutions Specialist
2 weeks ago
**About the Job:**
We are seeking a highly skilled technical consultant to provide presales support for the HP Commercial portfolio of Personal Systems products, services, and solutions. The ideal candidate will have a genuine passion for technology and a high level of proficiency in at least one of the following languages: Thai, Bahasa Indonesian, Vietnamese, Hindi, Japanese, Korean, Mandarin, and English.
The role involves providing technical guidance through various communication channels, assisting End-User sales and Channel teams in navigating Personal Systems products, solutions, and services, and ensuring they secure business wins and deliver an excellent total customer experience (TCE).
Key Responsibilities:
- Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
- Respond to and track technical questions from internal or external requestors.
- Present the advantages of HP's Personal Systems products and solutions.
- Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ).
- Support sales opportunities with in-depth technical understanding of HP's offerings.
- Provide support on the status of technical and environmental regulations.
- Deliver trainings to other departments about Personal Systems products and solutions.
- Manage technical escalations and provide proactive technical updates to the sales community.
- Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.
- Maintain a high level of service quality and total customer experience (TCE).
- Ensure a competitive and appropriate level of technical and professional competence.
What We Offer:
HP offers a range of benefits, including competitive compensation, comprehensive health insurance, retirement savings plans, and opportunities for professional development and growth.
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