Financial Risk Specialist

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time
Citi is a global leader in financial services, with a rich history dating back over 200 years. At Citi, we strive to make a meaningful difference in the lives of our clients and communities around the world.

As a Fraud SAR Ops Analyst, you will be responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate decisions using risk/reward balance methodology.

In this role, you will:
  • Review and refer suspicious activity associated with confirmed fraud cases and/or scam incidents or events in accordance with the Fraud Referral of Suspicious Activity Process and Procedures.
  • Ensure all transactions review and dispositions are completed within the stipulated turnaround time.
  • Ensure all fraud referral transactions, including documentation and updating of system notes, are processed promptly and accurately.
  • Evaluate risks and escalating any concerns or issues to the Manager. Provide feedback and recommendations on the next course of action in relation to Fraud referral of suspicious activities.
  • Monitor account refresh activity daily to ensure completion and all requirements are met.
  • Build strong relationships with peers. Demonstrate fundamental understanding of how the team interacts with others in accomplishing the objectives of the area.
  • Impact the business directly through the quality of the tasks/services provided.


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