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Automation Process Designer

2 weeks ago

Petaling Jaya, Selangor, Malaysia Mranti Full time

Mranti is hiring a skilled Automation Process Designer to join our team.

About the Position

This role involves designing, developing, testing, and implementing automated processes and technologies using AI chatbots and backend automation processes such as RPA.

Responsibilities
  1. Design, develop, test, and implement automated processes with Chatbots & RPA tools and other scripting technologies.
  2. Develop automations that result in re-usable assets and artifacts that can be leveraged across other projects.
  3. Support existing processes and implement change requirements.
  4. Ensure timely bug fixing of solutions already in production as part of incident management and realization of all necessary changes to software robots.
  5. Create and maintain solution documentation.
  6. Facilitate training and product sessions for business users.

The successful candidate will have a strong background in process design, experience with RPA tools, and excellent analytical and problem-solving skills.