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Global Implementation Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia BDP International Full time

About BDP International:

As a trusted partner in the logistics and supply chain sector, we provide tailored solutions to meet our clients' evolving needs. Our company has a substantial presence worldwide.

We value diversity, equity, and inclusion, reflecting our commitment to creating a positive work environment.

We offer engaging career opportunities for ambitious professionals seeking to drive business growth and expand their skills within our organization.

We have a diverse client base consisting of multinational corporations across various industries.

The Global Implementation Director oversees the successful implementation of global initiatives, working closely with the Service Delivery team. Their primary responsibilities include managing implementation teams, ensuring timely project delivery, and establishing lasting relationships with clients.

This role requires effective leadership, strategic thinking, and strong communication skills to navigate complex project environments.

Main Responsibilities:
  • Develop and execute comprehensive project plans for multinational clients, focusing on timely and high-quality delivery.
  • Apply strong analytical and interpersonal skills to resolve project-related issues and build trust among diverse stakeholders.
  • Utilize governance expertise to effectively manage scope, timelines, and stakeholder expectations, ensuring seamless project execution and regulatory compliance.
  • Identify and mitigate potential risks associated with deals, guaranteeing the success of these collaborations.
  • Nurture strong relationships with internal and external partners, fostering open communication and mutual understanding.
  • Promote the adoption of innovative supply chain solutions and streamline processes to enhance project scalability and efficiency.
  • Closely collaborate with Customer Success and Solutions teams to establish key performance indicators and ensure alignment with organizational goals.
  • Serve as a bridge between the organization and external partners related to digital transformation initiatives.
  • Offer guidance and support to the Head of Service Delivery in developing skills within the implementation team.
  • Engage in international travel for client meetings, business development, and internal training sessions.