Digital Transformation Lead

4 days ago


Petaling Jaya, Selangor, Malaysia Verdant Solar Sdn Bhd Full time

We are a pioneering Solar company driven by a passionate team to inspire sustainable living in Malaysia by reducing electricity bills and creating a greener world through NEM Solar PV.

Job Description

In this role, you will develop and implement a comprehensive digitalisation strategy that aligns with the company's overall business objectives and goals. You will create a roadmap for digital transformation projects, outlining key milestones, deliverables, and timelines.

  • You will collaborate with the People & Culture team to analyse and digitalise the employee journey from hiring to exit, enhancing the employee experience.
  • You will work closely with the Customer Experience team to analyse and streamline the entire customer journey, focusing on the process from case closed to TNB meter change and beyond.
Key Responsibilities
  1. Enhance Verdant's CRM system to improve lead management and sales team efficiency.
  2. Implement tools for automated NEM and TNB form completion upon customer information input for quotations, ensuring seamless transition from case closed to NEM and TNB applications, through to installations.
  3. Transform supply chain management by implementing a real-time inventory tracking system for all stages of closed cases, with the capability to automate inventory booking upon case closure and material assignment upon customer deposit payment.

To achieve these objectives, you will work closely with the Project team to drive coordinated installations across multiple regions, ensuring all installers are scheduled systematically and every customer receives an installation date upon deposit payment.

Additionally, you will drive finance process automation by streamlining customer invoicing, supplier billing, and payment processes through digital solutions.



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