Information Technology Associate

2 days ago


Petaling Jaya, Selangor, Malaysia Konica Minolta, Inc. Full time
About the Job

We are seeking an Information Technology Associate to join our dynamic team at Konica Minolta Malaysia. As a valued member of our IT department, you will play a crucial role in ensuring the smooth operation of our IT systems and applications.

Your primary responsibility will be to provide technical support to our employees, addressing any issues or concerns they may have regarding our software and hardware infrastructure. You will work closely with our business users to understand their needs and requirements, providing them with expert guidance on how to utilize our IT systems effectively.

Key Responsibilities:
  • Provide technical assistance on application-related matters, ensuring prompt resolution of issues and maintaining high user satisfaction.
  • Collaborate with business stakeholders to gather requirements and design solutions that meet their needs, driving process improvements and enhancing our overall IT ecosystem.
  • Develop and maintain documentation related to changes in our application and IT environment, ensuring accuracy and completeness.
  • Manage and track application issues, ensuring professional handling and timely resolution.
Qualifications

To succeed in this role, you will need to possess a Diploma, Advanced Diploma, Bachelor's Degree, or equivalent in Business Studies, Administration, Management, Computer Science, or Information Technology. A minimum of 2 years of related working experience is preferred, along with good communication skills in English and Malay for both spoken and written purposes.



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