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Insurance Industry Process Specialist
3 weeks ago
Zurich 56 Company Ltd is seeking an experienced Insurance Industry Process Specialist to join our team. In this role, you will be responsible for operational support, business process analysis, and participation in Digital Servicing, automation, system enhancement, and process improvement projects.
Key Responsibilities- Participate in projects focused on process improvement and automation, identifying opportunities and developing solutions.
- Collaborate with superiors and IT or system support to ensure successful project outcomes.
- Develop and maintain guidelines, working instructions, and standard operating procedures.
- Conduct data analysis and present findings to support business decisions.
- Prepare business cases and presentation slides for related initiatives and projects.
- Perform user acceptance testing and prepare sign-off documents from stakeholders.
