Server Operations Engineer

2 days ago


Petaling Jaya, Selangor, Malaysia PRASARANA MALAYSIA BERHAD Full time

We are looking for an experienced Server Operations Engineer to join our team at PRASARANA MALAYSIA BERHAD. The successful candidate will have a strong understanding of server infrastructure and be able to provide expert support for our corporate IT systems.

Job Summary:

The Server Operations Engineer will be responsible for providing 1st and 2nd level support for corrective maintenance and request resolution on all server infrastructure (hardware and software), including on-premise and cloud-based office automation and monitoring servers, enterprise storage, and enterprise backup.

Key Accountabilities:

  • Act as 1st and 2nd level support for corrective maintenance and request resolution on all server infrastructure (hardware and software).
  • Escalate corrective maintenance issues to 3rd level support based on the LRT 3 Shah Alam line Defect Liability Period (DLP) by following the stipulated processes that have been clearly defined.
  • Conduct hands-on Preventive Maintenance activities based on the LRT 3 Shah Alam line Corporate IT (CIT) package Operating Manual's best practices and frequency.

Desirable Skills and Experience:

  • Minimum Diploma / Degree in Information Technology, Computer Science, Engineering or equivalent.
  • Industry certifications related to server and storage hardware, and Virtual Machines platforms such as VMware, Microsoft Hyper-V, Hyper Converged, and others if applicable.
  • Minimum 3 years working experience.


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