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Customer Service Representative

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia MindPec Solutions Full time
About the Role

At MindPec Solutions, we're seeking an exceptional Customer Service Representative to join our team. As a key member of our support team, you will play a vital role in delivering top-notch customer service to our clients.

You will be responsible for handling customer inquiries via phone, email, and chat, providing resolutions to routine problems, and maintaining a high level of customer satisfaction.

To succeed in this role, you should have excellent communication skills, both written and verbal, as well as a strong understanding of Japanese culture and customs.

The ideal candidate will be a motivated and organized individual with a passion for delivering outstanding customer experiences.