Service Improvement Specialist
2 days ago
The Service Improvement Specialist position involves leading the Voice of Customer (VoC) and Insights function at Sime Darby Property. This role focuses on collecting, analyzing, and translating customer feedback into actionable service enhancements.
Key Responsibilities:
- Establishing a proactive issue resolution framework, reducing response times for escalations.
- Implementing automation where applicable to reduce manual intervention and speed up resolution times.
- Developing structured customer journey blueprints to guide teams in handling key touchpoints effectively.
- Ensuring seamless integration of process automation into customer journeys.
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Business Process Improvement Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia Silverlake Axis Full timeAbout the RoleWe are seeking a highly motivated and experienced Business Process Improvement Specialist to help us optimize our business processes and improve efficiency. The successful candidate will be responsible for collecting, validating, and documenting business requirements to ensure clarity and accuracy.As a Business Process Improvement Specialist,...
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Business Process Improvement Specialist
7 days ago
Petaling Jaya, Selangor, Malaysia Teleperformance Full timeJob SummaryWe are looking for a talented Business Process Improvement Specialist to help us drive efficiency and effectiveness across our operations. The successful candidate will have a strong understanding of business processes, quality management systems, and customer experience principles.Key ResponsibilitiesConduct process analysis and gap...
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Financial Performance Improvement Specialist
11 hours ago
Petaling Jaya, Selangor, Malaysia Sime Darby Property Full timeAbout the RoleWe are looking for a skilled Financial Performance Improvement Specialist to join our team at Sime Darby Property. In this role, you will assist and support the Senior Manager PMO and Manager PMO in identifying and analysing gaps between budget and forecast, and providing financial reporting and budgeting support.Main ResponsibilitiesFinancial...
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Business Improvement Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full timeAbout UsGrabTaxi Holdings Pte. Ltd. is a technology company that operates one of the largest ride-hailing and food delivery services in Southeast Asia. With a presence in several countries, we aim to provide a seamless user experience through our superapp platform.We are seeking a Business Improvement Specialist to join our Operational Excellence team. In...
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Improvement Process Specialist
4 hours ago
Subang Jaya, Selangor, Malaysia Tyson Foods Full timeJob Overview:We're seeking an Improvement Process Specialist to join our team at Tyson Foods. This role involves providing technical support to drive operational improvements, enhancing efficiency, and reducing costs.
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IT Service Management Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia F. Hoffmann-La Roche AG Full timeF. Hoffmann-La Roche AG is a global research-focused healthcare group. We're seeking an IT Service Management Specialist to join our team. In this role, you'll be accountable for the operational setup, delivery, governance, and continuous improvement of services associated with one or more products to our business.About the JobYou will own every aspect of...
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Asia Lab Services Specialist
4 days ago
Petaling Jaya, Selangor, Malaysia Laboratory Corporation Full timeJob DetailsThe Asia Lab Services Specialist will play a critical role in ensuring successful delivery of lab services across Asia. This role requires strong analytical and problem-solving skills to identify and resolve complex issues.Main Responsibilities:Analyze and review study protocols to ensure compliance with regulatory requirements.Develop and...
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Knowledge Services Specialist
1 day ago
Petaling Jaya, Selangor, Malaysia Nextdc Ltd. Full timeAbout the RoleWe are seeking a Knowledge Services Specialist at Nextdc Ltd. to design and deliver innovative solutions that facilitate knowledge sharing and management across the organisation.Key ResponsibilitiesDevelop and implement knowledge management initiatives to support the organisation's objectives.Design and maintain a user-friendly knowledge base...
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Business Process Improvement Associate
11 hours ago
Petaling Jaya, Selangor, Malaysia Avensys Consulting Full time**Job Description:**As a Procure to Pay Specialist (Mandarin Speaker) at Avensys Consulting, you will play a critical role in ensuring smooth financial transactions and process improvements.Your key responsibilities will include conducting process audits, deploying designed processes, and analyzing performance. You will also support and implement de-risking...
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Senior Business Process Improvement Analyst
3 days ago
Petaling Jaya, Selangor, Malaysia Grab Full timeWhat You Will AchieveDevelop and implement efficient processes to improve operational efficiency and streamline workflows.Maintain data accuracy and deliver a positive experience for merchants through effective use of tools and dashboards.Contribute to the growth and success of the Merchant Operations team at Grab.This is an exciting opportunity for a...
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Site Quality Assurance Technician
2 days ago
Petaling Jaya, Selangor, Malaysia ZACKLIM FLAT FLOOR SPECIALIST SDN BHD Full timeWhy Join Us?As a Floor Measurement Specialist at ZACKLIM FLAT FLOOR SPECIALIST SDN BHD, you will have the opportunity to work on diverse projects, develop your skills, and contribute to our mission of delivering exceptional service. If you are passionate about quality assurance and civil engineering, we encourage you to apply.
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Electrical Systems Specialist
3 days ago
Petaling Jaya, Selangor, Malaysia Jl Electrical Service Contractor Corp Full timeJob Summary:We are looking for a highly skilled Electrical Systems Specialist to join our electrical engineering team at Jl Electrical Service Contractor Corp. The ideal candidate will have a strong background in electrical building services, telecommunication services, and infrastructure projects.Key Responsibilities:Perform all necessary duties from the...
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HR Services Specialist
11 hours ago
Petaling Jaya, Selangor, Malaysia DXC Technology Inc. Full timeAbout DXC TechnologyDXC Technology (NYSE: DXC) is a leading provider of IT services, helping global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.Our Shared Service organization provides world-class support to...
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Accounting Services Director
7 days ago
Petaling Jaya, Selangor, Malaysia MCC Shared Service Centre Sdn Bhd Full timeAccounting Services Director Job DescriptionMCC Shared Service Centre Sdn Bhd is seeking a highly experienced Accounting Services Director to lead our accounting operations and ensure the accuracy and timeliness of our financial reporting.As a key member of our finance department, you will be responsible for managing our accounting teams and implementing...
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Accounting Expertise Specialist
5 hours ago
Petaling Jaya, Selangor, Malaysia VitalAire Canada Inc. Full timeJob DescriptionVitalAire Canada Inc. is seeking an experienced Accounting Expertise Specialist to join our team in Malaysia, Petaling Jaya. The successful candidate will have at least 3 years of experience in audit, commercial accounting, or shared services accounting, with a degree in Accounting or Finance.As an Accounting Expertise Specialist, you will be...
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Quality Improvement Coordinator
1 day ago
Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeWe are looking for a highly skilled Quality Improvement Coordinator to join our team at Agensi Pekerjaan JobScoper Sdn. Bhd.About the JobThis is an exciting opportunity for a motivated individual to take on a quality improvement role and drive business growth through improved quality processes.The ideal candidate will have a strong background in quality...
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Financial Services Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia MC Square Group Full timeWe are seeking a highly skilled Sales Specialist to join our team at MC Square Group. This individual will play a crucial role in driving sales growth and maintaining strong client relationships.The ideal candidate will have a strong background in sales, client relationship management, and customer service. They will be responsible for prospecting,...
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Performance Improvement Executive
7 days ago
Petaling Jaya, Selangor, Malaysia CMA CGM Full timeCMA CGM is a dynamic and fast-paced company that is always looking for new ways to improve. As a Business Control Officer, you will have the opportunity to work on a wide range of projects and contribute to the success of our company.Our team is dedicated to providing exceptional service to our customers and exceeding their expectations. We are committed to...
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Financial Services Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia BLWN Sdn Bhd Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Financial Services Specialist. As a key member of our finance team, you will be responsible for providing exceptional support in all aspects of financial operations.Main Responsibilities:Manage financial transactions, including invoicing, payments, and...
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Transportation Services Executive
3 days ago
Petaling Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full timeKey Performance IndicatorsThe Logistics Specialist will be measured on several key performance indicators, including on-time deliveries, stock accuracy, stock levels, financial accruals, and other applicable KPIs and reports. The successful candidate will be a strong communicator and have excellent analytical skills.Main DeliverablesWeekly KPI...