Supply Chain Manager
2 weeks ago
We are seeking a skilled Logistics Lead to drive the success of our supply chain operations in Malaysia, Singapore and Brunei (MSB). As a Logistics Lead, you will be responsible for leading the entire logistics process, from planning and procurement to delivery and customer satisfaction.
Key Responsibilities:- Manage all import and export arrangements, custom clearance, duty and tax payment, final mile delivery, order return or cancellation, reverse logistics, vendor claim and lost prevention for the markets.
- Develop and implement customs clearance processes to facilitate smooth and compliant import and export operations.
- Maintain knowledge of customs regulations and ensure all documentation and procedures meet legal and local authority requirements.
- Select and manage transportation partners, negotiate contracts, and monitor performance.
- Optimize first mile logistics to ensure efficient movement of goods from suppliers to warehouses.
- Responsible for final mile delivery operations to ensure timely and accurate delivery to customers and ABOs (Amway Business Owners).
- Lead and manage eCommerce Delivery Experience Projects to ensure competitiveness with market e-Commerce benchmarks.
- Analyze business processes to identify areas for improvement and implement changes to reduce waste and streamline workflows.
- Analyze market trends, customer needs, and competitor strategies to develop and implement an optimal distribution network design.
- Develop strategy for Distribution Network in Market, leveraging infrastructure, technology, and 3PL to optimize distribution cost, speed, and value.
- Evaluate and select the most appropriate distribution channels based on product type, target market, and cost considerations.
- Implement and monitor key performance indicators (KPIs) for the distribution network, such as on-time delivery rates, inventory turnover, and transportation cost.
- Lead the team to handle change management and ensure timely communication and announcements to all stakeholders.
- Coordinate with cross-functional departments and service providers to ensure successful Stock Supply and deliverables for the MSB Market.
- Work with the Analytic team to develop dashboards and reports for operation and logistics performance management for the MSB Market.
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