Supply Chain Manager

2 weeks ago


Petaling Jaya, Selangor, Malaysia Amway Full time
Job Overview

We are seeking a skilled Logistics Lead to drive the success of our supply chain operations in Malaysia, Singapore and Brunei (MSB). As a Logistics Lead, you will be responsible for leading the entire logistics process, from planning and procurement to delivery and customer satisfaction.

Key Responsibilities:
  1. Manage all import and export arrangements, custom clearance, duty and tax payment, final mile delivery, order return or cancellation, reverse logistics, vendor claim and lost prevention for the markets.
  2. Develop and implement customs clearance processes to facilitate smooth and compliant import and export operations.
  3. Maintain knowledge of customs regulations and ensure all documentation and procedures meet legal and local authority requirements.
  4. Select and manage transportation partners, negotiate contracts, and monitor performance.
  5. Optimize first mile logistics to ensure efficient movement of goods from suppliers to warehouses.
  6. Responsible for final mile delivery operations to ensure timely and accurate delivery to customers and ABOs (Amway Business Owners).
  7. Lead and manage eCommerce Delivery Experience Projects to ensure competitiveness with market e-Commerce benchmarks.
  8. Analyze business processes to identify areas for improvement and implement changes to reduce waste and streamline workflows.
  9. Analyze market trends, customer needs, and competitor strategies to develop and implement an optimal distribution network design.
  10. Develop strategy for Distribution Network in Market, leveraging infrastructure, technology, and 3PL to optimize distribution cost, speed, and value.
  11. Evaluate and select the most appropriate distribution channels based on product type, target market, and cost considerations.
  12. Implement and monitor key performance indicators (KPIs) for the distribution network, such as on-time delivery rates, inventory turnover, and transportation cost.
  13. Lead the team to handle change management and ensure timely communication and announcements to all stakeholders.
  14. Coordinate with cross-functional departments and service providers to ensure successful Stock Supply and deliverables for the MSB Market.
  15. Work with the Analytic team to develop dashboards and reports for operation and logistics performance management for the MSB Market.


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