Gadget Promotion Executive

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Frescoone Trading Sdn Bhd Full time

Frescoone Trading Sdn Bhd is seeking a talented Gadget Promotion Executive - E-commerce Team to join our team. As a vital member of our e-commerce department, you will be responsible for delivering exceptional customer service via multiple platforms while promoting our exciting range of mobile gadgets through engaging live streaming sessions.

The ideal candidate will have strong communication skills, proficiency in using various software tools, and the ability to manage customer inquiries effectively. You should also be comfortable with live streaming, familiar with Canva or other basic design software, and possess strong proficiency in English and Bahasa Melayu.

Key responsibilities include responding to customer inquiries, resolving issues, managing reviews, handling order returns and exchanges, and maintaining high customer satisfaction levels through timely communication and issue resolution. Additionally, you will host engaging live streaming sessions on e-commerce platforms, build a loyal audience by creating entertaining and informative content, and increase brand visibility.

As a valuable member of our team, you will also have access to comprehensive leave benefits, a year-end bonus, opportunities for career advancement and professional development, flexible work environment, and overtime pay. If you are passionate about e-commerce, live streaming, and delivering exceptional customer experiences, we would love to hear from you.

Job Description:

  • Provide exceptional customer service via multiple platforms.
  • Host engaging live streaming sessions on e-commerce platforms.
  • Create entertaining and informative content for live streaming.
  • Build a loyal audience through live streaming and content creation.


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