Reliability and Performance Engineer

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia KTH HR CONSULTING ZONE Full time

Job Description:

KTH HR CONSULTING ZONE is seeking a Reliability and Performance Engineer to maintain the reliability and performance of critical services. As an SRE, you will play a key role in bridging the gap between development and operations, ensuring robust, scalable, and responsive infrastructure.

Key Responsibilities:

  1. Design and implement resilient system architectures that support high availability and scalability.
  2. Develop automation tools and scripts to enhance operational efficiency and reduce manual effort.
  3. Define, track, and analyze Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure reliability and performance meet business needs.
  4. Conduct thorough post-mortem analyses following incidents, driving continuous improvement through root cause identification and solution implementation.
  5. Collaborate with development and operations teams to establish best practices in system reliability and incident management.
  6. Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level.
  7. Ensure that issues are resolved within stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
  8. Identify and troubleshoot performance bottlenecks across systems, providing actionable recommendations for enhancements.
  9. Maintain detailed documentation of processes and incident responses to support knowledge sharing and compliance.


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