Supply Chain Business System Analyst

2 weeks ago


Bayan Lepas, Penang, Malaysia Knowles Electronics (M) Sdn. Bhd. Full time

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  • Deliver exceptional Oracle support services to users across Knowles Asia locations, ensuring seamless operations.
  • Promote process improvements and system enhancements, driving business efficiency.

Operations Excellence:

  • Collaborate with regional users in troubleshooting and resolving Oracle issues for assigned EBS modules.
  • Elevate complex issues to the Regional Business System Manager for swift resolution.
  • Work closely with users to identify and implement supply chain process improvements & enhancements in Oracle at Knowles Asia locations.
  • Develop functional design documents and test plans, collaborating with technical teams for enhancement requests and users for UAT testing.
  • Contribute to prioritized system projects as needed, ensuring timely updates on progress.
  • Participate in Oracle version upgrades/New acquisition implementation, testing, and training.

Essential Skills:

  • A minimum of 5 years' experience in supply chain business processes is mandatory.
  • Proven experience in implementing SCM (preferred) or other solutions, including cross-platform, standalone applications, and Oracle/SAP functional extensions.
  • Demonstrated ability to work with business users, consultants, and 3rd party vendors to manage and deliver SCM solution implementations.
  • Experience in the full software development lifecycle, including milestone tracking, budget preparation, and meeting commitments.
  • In-depth knowledge of core SCM functionality.
  • SQL proficiency is an added advantage.
  • Strong analytical skills.
  • Excellent written and verbal communication skills.
  • Able to work independently under minimal supervision, with a strong team player mindset.

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