Executive Assistant

2 days ago


Johor Bahru, Johor, Malaysia AEON Credit Service (M) Berhad Full time

Elevate your career in customer service by joining AEON Credit Service (M) Berhad as a Contact Centre Operations Executive. In this role, you will play a crucial part in ensuring the smooth operation of our contact centre, handling customer inquiries, and collaborating with colleagues to achieve business objectives. Our company prides itself on delivering exceptional customer experiences and fostering a supportive work environment.

Key Accountabilities:
  • Manage customer interactions via phone, email, and chat platforms, addressing queries and resolving issues efficiently.
  • Collaborate with colleagues to optimize operational workflows, enhancing productivity and customer satisfaction.
  • Support the development and implementation of process improvements to drive business growth and customer engagement.
  • Maintain accurate records of customer interactions, updating systems to ensure data integrity.

If you are a results-driven professional with excellent communication skills and a passion for customer service, we welcome your application


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