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Business Development Associate

3 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full time
About This Role

This position involves promoting financial products to customers over the phone, requiring strong communication and interpersonal skills.

Key Responsibilities
  • Cross-sell and up-sell a range of financial products to existing and new customers through telemarketing efforts.
  • Maintain accurate records and meet sales targets while ensuring data accuracy.
  • Foster positive relationships with customers, addressing inquiries and feedback in a professional manner.
  • Stay informed about competitors' activities and products to provide competitive services.
  • Address customer issues promptly and maintain customer satisfaction.
Requirements
  • Hold a minimum of SPM or recognized diploma/degree in any discipline.
  • Prior experience in telesales is beneficial.
  • Demonstrate good communication skills in English, Chinese, and Bahasa Malaysia.
  • Show enthusiasm, aggressiveness, self-motivation, and drive to achieve exceptional sales results.
  • Able to work effectively under pressure in a high-intensity sales environment.
Benefits and Compensation
  • Competitive basic salary and attractive incentive scheme package.
  • Annual leave and comprehensive medical coverage.