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Technical Support Specialist
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Kuala Lumpur, Kuala Lumpur, Malaysia beBee Careers Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Technical Support Specialist to join our team. In this role, you will be responsible for managing and resolving support tickets across multiple products in a 24/7 rotating schedule.As a Technical Support Specialist, you will efficiently prioritize and multitask, balancing ticket resolution...
Technical Support Specialist
3 weeks ago
Info-Tech Systems Integrators is seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent communication skills, strong IT knowledge, and the ability to work in a fast-paced environment.
Job Responsibilities:- Provide technical assistance via phone, email, and remote support
- Conduct product training for end-users
- Resolve customer technical issues in a timely and professional manner
The successful candidate will have at least 1 year of experience in a related field and possess a Diploma/Advanced/Higher/Graduate Diploma or Bachelor's Degree in Engineering, Computer Science, or Human Resource Management. Strong IT and troubleshooting skills are essential, along with excellent communication and interpersonal skills.
Requirements:- Diploma/Advanced/Higher/Graduate Diploma or Bachelor's Degree in Engineering, Computer Science, or Human Resource Management
- At least 1 year of experience in a related field
- Strong IT and troubleshooting skills
- Excellent communication and interpersonal skills