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Data Center Operations Technician Trainee Role

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Amazon Full time

At Amazon, we're constantly innovating to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. As a Data Center Operations Technician Trainee, you'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Responsibilities
  • Perform routine activities on hardware, operating systems including installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices (e.g. racks, servers, networking devices, hardware components, cables, etc.)
  • Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
  • Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare
  • Follow well-defined information security policies and physical safety practices
  • Work within a ticket-based environment and work on systematic problem resolution
  • Movement of equipment with assisted lifting machinery
  • Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies
BASIC QUALIFICATIONS
  • Basic knowledge of System hardware and Network devices
  • Good written & verbal communication and a team player
PREFERRED QUALIFICATIONS
  • Diploma/Technical certifications in Information Technology, Computer Engineering, Computer Science or related disciplines
  • Familiarity with server hardware troubleshooting, network protocols and Linux operating system
  • Knowledge about Data Center operations: Inventory Management, Hot/Cold Aisles, Security
  • Data Center environment safety and security awareness