Customer Experience Team Member

4 days ago


Johor Bahru, Johor, Malaysia Eggette Lab Full time

Eggette Lab is hiring a Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will be responsible for delivering excellent customer service and ensuring smooth operations within the store.


Responsibilities:

Customer Relations:
1. Greet customers warmly and assist them in placing their orders, providing exceptional service to exceed their expectations.

2. Foster strong relationships with customers by addressing their concerns, resolving issues promptly, and maintaining a high level of customer satisfaction.

3. Ensure customers leave the store satisfied, maintaining a positive reputation for Eggette Lab.

Order Fulfillment & Preparation:
1. Accurately take customer orders and relay them to the kitchen or preparation area, guaranteeing efficiency and accuracy.

2. Prepare ingredients according to recipe requirements, ensuring they are ready for use in food preparation, adhering to quality and presentation standards.

3. Assist in the baking and assembly of Eggettes, ensuring product quality, presentation, and consistency.

Store Maintenance:
1. Maintain the cleanliness and organization of the outlet, including food preparation areas, seating areas, and restrooms, adhering to health and safety standards.

2. Ensure all equipment is cleaned and properly stored after each shift, promoting a safe working environment and efficient operations.

3. Follow proper hygiene and safety practices to maintain a clean and safe workspace, preventing contamination and spoilage.

Inventory Control:
1. Assist in arranging and organizing stock, ensuring that inventory is well-kept and easily accessible, reducing waste and minimizing errors.

2. Monitor stock levels and inform management when items need replenishment, optimizing inventory levels and streamlining operations.

3. Ensure that all food and supplies are stored according to health and safety standards, preventing contamination and spoilage, and maintaining a clean and organized workspace.

Team Collaboration:
1. Collaborate with fellow team members to ensure seamless service and operations, fostering a collaborative work environment and driving success.

2. Assist in other tasks as needed, contributing to the overall success of the outlet and supporting colleagues.

  • Johor Bahru, Johor, Malaysia Frasers Group Full time

    **About Us**Sports Direct Malaysia is a leading sports retailer in the country, operating 34 retail stores and managing an e-commerce site. We offer over 70 authentic global sports brands, providing customers with the widest variety of choice and value.The company employs over 1000 staff, with a focus on expanding rapidly across Asia in the coming years. Our...

  • Sales Team Member

    3 days ago


    Johor Bahru, Johor, Malaysia Viskou Technology Full time

    At Viskou Technology, we are seeking a skilled Sales Coordinator to join our team. This role is responsible for responding to customer inquiries and providing product information.The ideal candidate will be able to understand customer needs and manage the sales process effectively. Strong relationships with new and existing customers are crucial to success...


  • Johor Bahru, Johor, Malaysia Eggette Lab Full time

    Job OverviewThis role is ideal for individuals who are passionate about delivering exceptional customer service and contributing to a fast-paced team environment.As an Outlet Service Crew member, you will play a key part in ensuring smooth store operations and providing a memorable experience for our customers.


  • Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    Café Management PositionWe are looking for a highly experienced and motivated Café Manager to join our team at Elite Transform Team. The successful candidate will have a strong background in café management, staff supervision, and customer service delivery.Main Responsibilities:Operational Efficiency: Manage all aspects of café operations to ensure...


  • Johor Bahru, Johor, Malaysia A&W (Malaysia) Sdn Bhd Full time

    Restaurant Operations Manager & Team LeadWe are seeking an experienced Restaurant Operations Manager to lead our team in delivering excellent customer service and achieving business objectives.For this role, you will need at least 2 years of relevant experience in QSR and a supervisory position.Fresh graduates can apply for the MIT role, which provides a...


  • Johor Bahru, Johor, Malaysia JOB ELITE TT AGENCY Full time

    Job DescriptionThe Sales and Marketing Team Member will play a critical role in driving business growth and customer engagement for JOB ELITE TT AGENCY. Key responsibilities include:Developing and executing online marketing strategies.Managing the daily operations of e-commerce marketplaces.Creating and maintaining accurate product documentation.Essential...


  • Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    Join Our Team and Drive Business GrowthWe are seeking a highly experienced Regional Sales Director to join our team. As a member of our elite team, you will be responsible for developing and executing sales strategies to drive business growth.About the RoleThe successful candidate will have a proven track record in managing and motivating sales teams to...


  • Johor Bahru, Johor, Malaysia Extreme Broadband Sdn. Bhd. Full time

    Job OverviewExtreme Broadband Sdn. Bhd. is seeking a highly skilled Network Operations Center (NOC) team member to join our team in Johor Bahru.This role involves performing day-to-day technical support and fault management for all network products and services, ensuring high standards of service excellence and best customer service are met.


  • Johor Bahru, Johor, Malaysia A&W (Malaysia) Sdn Bhd Full time

    Team Lead for Food and Beverage ServicesA&W (Malaysia) Sdn Bhd is seeking a seasoned Team Lead for Food and Beverage Services to lead our restaurant team. In this role, you will be responsible for providing leadership and managing the restaurant in achieving company goals.Responsibilities:Provide leadership and manage the restaurant in achieving company...


  • Johor Bahru, Johor, Malaysia Sherwood Protective Apparel Sdn Bhd Full time

    Join Our TeamWe are seeking a highly skilled Sherwood Accounting Team Member to join our team.In this role, you will be responsible for handling daily accounting tasks, maintaining financial records, and supporting the finance team.Your Key Responsibilities Will Include:Managing daily accounting system entries and transactionsEnsuring the accuracy and...


  • Johor Bahru, Johor, Malaysia HLA Full time

    Job DescriptionThe Retail Assistant role at HLA involves a range of responsibilities designed to support the success of our stores and meet the needs of our customers.You will work closely with colleagues to achieve sales targets, maintain a clean and organized store environment, and provide exceptional customer service.Key Responsibilities:Deliver...

  • Restaurant Manager

    5 days ago


    Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    Café Operations ManagementWe are seeking an experienced Café Manager to manage our café operations at Elite Transform Team. The successful candidate will have a strong background in café management, staff supervision, and customer service delivery.Key Areas of Responsibility:Café Operations: Manage all aspects of café operations, including staff...


  • Johor Bahru, Johor, Malaysia Daiman Development Berhad Full time

    Company OverviewDaiman Development Berhad is a reputable organization that prides itself on its commitment to excellence.Why Choose Us?We offer a comprehensive range of benefits to support your well-being and career growth.Job ResponsibilitiesYou will play a key role in preparing and processing accounts payable and receivable transactions, reconciling bank...


  • Johor Bahru, Johor, Malaysia Askheadhunter Full time

    Required Skills and QualificationsRegistered Nurse with current APC from Malaysian Nursing Board.Post-basic (Renal) qualification.Pleasant personality, good communication skills, and customer-service mindset.Proficient in English and Bahasa Melayu.Computer literate and able to multitask.High level of integrity and confidentiality.

  • Team Lead Store

    5 days ago


    Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    RequirementsA minimum of 2-3 years of relevant work experience in a retail or sales role.Working rights required for this role.Strong leadership and communication skills.Ability to analyze data and make informed decisions.


  • Johor Bahru, Johor, Malaysia Castlery Full time

    As a Senior Manager, CX Operations at Castlery, you will play a pivotal role in overseeing and managing the overall operations of our customer experience (CX) team. You will be responsible for ensuring that both our in-house and outsourced teams are aligned to company goals by delivering exceptional service standards, meeting and exceeding customer...


  • Johor Bahru, Johor, Malaysia Castlery Full time

    Castlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our core strategic priorities.As the...


  • Johor Bahru, Johor, Malaysia Castlery Full time

    Senior Customer Experience ManagerCastlery is a rapidly growing, vertically integrated furniture brand founded in 2013, with headquarters in Singapore and offices across the United States, Australia, China, and Malaysia. We believe that the key to growth lies in a customer-centric approach, making the delivery of a world-class customer experience one of our...


  • Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    About the Role:This is an exciting opportunity for a seasoned Project Manager to join our Elite Transform Team in Singapore. As a key member of our team, you will be responsible for leading projects from initiation to completion, ensuring timely delivery, and exceeding customer expectations.Responsibilities include:Define project scope and goals, identifying...

  • Store Director

    5 days ago


    Johor Bahru, Johor, Malaysia Elite Transform Team Full time

    Job OverviewWe are seeking a seasoned Retail Business Leader to join our Elite Transform Team. As a key member of our team, you will be responsible for leading and managing a high-performing retail team to deliver exceptional customer service.The ideal candidate will have a proven track record of driving sales growth, improving operational efficiency, and...