Customer Experience Team Member
4 days ago
Eggette Lab is hiring a Food Service Operations Specialist to join our team. As an Outlet Service Crew member, you will be responsible for delivering excellent customer service and ensuring smooth operations within the store.
Responsibilities:
Customer Relations:
1. Greet customers warmly and assist them in placing their orders, providing exceptional service to exceed their expectations.
2. Foster strong relationships with customers by addressing their concerns, resolving issues promptly, and maintaining a high level of customer satisfaction.
3. Ensure customers leave the store satisfied, maintaining a positive reputation for Eggette Lab.
Order Fulfillment & Preparation:
1. Accurately take customer orders and relay them to the kitchen or preparation area, guaranteeing efficiency and accuracy.
2. Prepare ingredients according to recipe requirements, ensuring they are ready for use in food preparation, adhering to quality and presentation standards.
3. Assist in the baking and assembly of Eggettes, ensuring product quality, presentation, and consistency.
Store Maintenance:
1. Maintain the cleanliness and organization of the outlet, including food preparation areas, seating areas, and restrooms, adhering to health and safety standards.
2. Ensure all equipment is cleaned and properly stored after each shift, promoting a safe working environment and efficient operations.
3. Follow proper hygiene and safety practices to maintain a clean and safe workspace, preventing contamination and spoilage.
Inventory Control:
1. Assist in arranging and organizing stock, ensuring that inventory is well-kept and easily accessible, reducing waste and minimizing errors.
2. Monitor stock levels and inform management when items need replenishment, optimizing inventory levels and streamlining operations.
3. Ensure that all food and supplies are stored according to health and safety standards, preventing contamination and spoilage, and maintaining a clean and organized workspace.
Team Collaboration:
1. Collaborate with fellow team members to ensure seamless service and operations, fostering a collaborative work environment and driving success.
2. Assist in other tasks as needed, contributing to the overall success of the outlet and supporting colleagues.
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