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Fraud Prevention Expert

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia TDCX Full time

As a Fraud & Risk Specialist at TDCX, you will be part of a dynamic team dedicated to preventing fraud and protecting our clients' online communities. With your analytical skills and attention to detail, you will make a significant impact on our operations.

Job Description:
  • Analyze and investigate suspicious trends, identifying potential vulnerabilities and developing strategies to prevent fraud.
  • Collaborate with stakeholders to report trends and system loopholes, driving enhancements and preventive measures.
  • Train and mentor newly hired agents, creating individual upskilling plans to ensure they are equipped to handle complex cases.

TDCX offers a comprehensive benefits package, including attractive remuneration, performance incentives, and comprehensive medical, insurance, or social security coverage.

Our company culture is award-winning and fast-growing, providing opportunities for professional growth and development.